Dual Offers

1. Available SMS codes:

Country: UAE
Operator: du
Short-code: 7888
1.1. "dual Offers" is a weekly subscription service accessible via a web-app with which users can download and redeem coupons for a series of 1+1 and discounted offers with different brands in the UAE.
1.2. The subscription to the "Dual Offers" service is at AED 6.30 VAT inclusive per week with a first free day. Whenever successfully charged with AED 6.30 VAT inclusive, the user will have 7 days to enjoy the service. In case of insufficient balance, the subscriber will be attempted to be partially charged with AED 3.15 VAT inclusive. If partially charged with AED 3.15 VAT inclusive, the user will have 4 days to enjoy the service.
1.3. All messages sent from 7888 are free of charge, except from the "subscription" content message including the web-app link, which has the pricing mentioned in clause 1.2.
1.4. The participants subscribed to the "Dual Offers" service, will receive a message containing a unique web-link to the web-app, where they will be able to check the offers and download and redeem coupons. Upon every successful subscription renewal, participants will receive their content message. All other informative messages of the "Dual Offers" service sent to the participants about the offers or inviting them to join the service are free of charge.
1.5. Participants may opt in to the subscription service by sending the keyword "DUAL", "OFFERS", "YES" or "JOIN" to 7888, by USSD push notification, by OBD call or by subscribing online through the web app www.dualoffers.ae, where the user will have to go through the OTP process and then be redirected to the unique link.
1.6. Every 7 days or every 4 days, depending on the charge mentioned in clause 1.2, upon successful renewal of their subscription status, users will receive their content message, including the web-link. To opt out from the "Dual Offers" service, participants can send the keyword "STOP", "EXIT" or "OUT" to 7888.
1.7. A user can re-optin to the service by sending any of the predefined optin keywords or via any of the other channels (USSD, OBD, website). If the user re-optins during the 7 days or the 4 days from his/her last charge, then he/she will not be charged again for the same period.
1.8. The user can also send keywords "INFO" or "HELP" to 7888, to receive more info about the service, and keywords "EN" or "AR" to 7888, for changing the language of the received messages to English or Arabic respectively.

2.The name of the Service:

2.1 "dual Offers"

3. Location:

3.1. The United Arab Emirates (UAE)

4. Time frame of the Service:

4.1. The Service "dual Offers" (the Service) will start on Tuesday 7th of January 2020.
4.2. To be eligible for the offers mentioned in clause 8, the user must be subscribed (be active) during the time of download and redemption.

5. Acceptance of Terms of Use

5.1. All participants warrant that they have read and fully understand these Terms and Conditions which are on public view at www.dualoffers.ae.
5.2. By sending "DUAL", "OFFERS", "YES" or "JOIN" to 7888 and registering to the subscription service, the participants signal their complete acceptance and full understanding of these Terms and Conditions and agree:
- 5.2.1. to receive SMS communication from the Organizer on their mobile phones relating to the "dual Offers" Service;
- 5.2.2. to receive SMS communication/advertising offers from the Organizer or from other companies that cooperate with the Organizer
5.3. The Organizer reserves the right to cancel or amend the offer and these Terms and Conditions at any time. Any changes will be posted online at www.dualoffers.ae
5.4. In the event of dispute regarding the Terms and Conditions, coupons, offers, merchants, and all other matters relating to the Service, the decision of the Organizer shall be final, and no correspondence or discussion shall be entered into.
5.5. This Agreement will remain in full force and effect while the Organizer provides the offer (not taking into account temporary suspensions of the offer for operational reasons, e.g. for repairs, planned maintenance or upgrades).

6. Participants of the Service

6.1. The following are eligible to participate:
- 6.1.1. Natural persons, who are mobile subscribers of du, Emirates Integrated Telecommunications Company, during the period of the Service.
- 6.1.2. The Organizer reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any provision of the Terms and Conditions.
- 6.1.3. By participating in the Service, entrants hereby warrant that all information submitted is true, current and complete.

7. Availability and accessibility of information and Opt-out mechanism

7.1. All the information for the participants of the Service with regards to the Service shall be published at www.dualoffers.ae
7.2. Information about the number of coupons (active/redeemed) downloaded by the participants during the Service will be accessible to the participants in the web-app, at www.dualoffers.ae, under the 'My Vouchers' tab.
7.3. Each participant can drop out of the Service and stop receiving any information about the Service by sending "STOP", "EXIT" or "OUT" to 7888. In case participant chooses to send a new SMS message with the word "dual" (or its aliases) to the Short Code 7888, he/she will be again considered as a participant in the Service.
7.4. If the Service is terminated, the Organizer of the Service will publish in the official resources of the Service (www.dualoffers.ae) a message about the termination of the Service
7.5. Throughout the duration of the service, the Organizer reserves the right to add or terminate the above short code.
7.6. The Organizer reserves the right not to enter into written negotiations or otherwise contact with the participants of the Service other than in accordance with the Terms and Conditions or in accordance with the requirements of the current legislation of the UAE.

8. Terms of the offers

8.1. The same subscriber's number (MSISDN) cannot download and redeem the same offer more than once during the same day.
8.2. To qualify for downloading and redeeming the offers, the subscriber must be active in the service. If the participant opted-out before redeeming the offer and has not joined the service again, or he/she was not successfully charged for the subscription, then he/she will not be eligible for the offer.
8.3. Redemption of offers will be conducted at the premises of the merchants participating in the Service, unless otherwise specified in the T&Cs of each offer. Eligible participants (active subscribers) should show the downloaded coupon to the merchant and merchant must enter an ID and press the "Redeem" button to process the redemption.
8.4. All merchants participating in the service, the available offers and stores' location are accessible to the participants of the Service in the web-app, at www.dualoffers.ae
8.5. Specific Terms and Conditions apply to each offer and are available in the web-app, at www.dualoffers.ae, under each offer.

9. Limitation of liability

9.1. The Organizer accepts no responsibility whatsoever for, including without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control and execution.
9.2. The Organizer reserves the right to whenever is deemed necessary temporarily suspend the Service for operational reasons (e.g. for repairs, planned maintenance or upgrades). The Organizer promises to restore the Service as soon as possible after any temporary suspension period.
9.3. The Organizer advises participants to use caution and common sense when participating in the Service at all times.

10. Disclaimer of warranties

10.1. Participants understand and agree that they participate in this Service at their own risk and willingness and have not been coerced in any manner to enter the Service.
10.2. The Organizer makes no warranty, implied or express, that any part of the Service will be uninterrupted and error-free.
10.3. Neither the Organizer nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant participating in the Service or as a result of using the offers.
10.4. The Organizer is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the Service.
10.5. By entering the Service, participants agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against the Organizer, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from using the service, including without limitation, personal injuries, death and property damage.

11. Data protection and Publicity

11.1. Personal data related to voice, image, name or address and any other relevant information will be included in a filing system belonging to the Organizer as data controller, and can be used for taking part in the service as well as publicity mailing, or other purposes relating to the Organizer's services, unless otherwise indicated.
11.2. Participants agree that their names and partial digits of their mobile subscriber number may be requested to be published for informational purposes only.

12. Governing Law

12.1. In any case of disagreement arises, participants can present their complaint to the Organizer and the issue will be decided in accordance with the laws of United Arab Emirates.

A WORLD OF EXCITING OFFERS & DISCOUNTS

terms & conditions